Cognizant Recruitment 2021, 2022 Batch Freshers | Careers Page Link

Cognizant Campus HR team is hiring Graduate Trainee/ immediate Biz requirements for any 3 year graduates of 2019, 2020, 2021 batch.

• Role: GtraduaeGraduate Trainee
• Application Deadline: 30th October 2021 11:00 PM
• Job Function(s): Customer/ Technical Support, Information Technology
• CTC: INR 252,000.00 per Annum
• Employment Type: Full Time
• Eligibility: Any 3 years Graduation program, 50 % in X, XII, Diploma, UG, No Standing Arrears. Max Gap 2 Years. PG Not eligible
• Location: India

Job Description

• Responsible for providing IT Infrastructure support covering cloud and on-premise products like Windows, Azure, MS Office, and other business applications to our global customers
• Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business
• Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, Healthcare, Life Sciences, Technology Consulting, etc.
• Provide expert solutions on infrastructure, applications, hardware and software installations, and networking queries
• Accountable for gathering information through client conversation and ensuring optimal resolution
• Engage in business interactions with end-users to provide innovative approaches
• Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
• Clarify user queries and work collaboratively to ensure there is no business impact
• Using a high level of problem-solving and critical thinking skills to engage in time-bound tasks
• Industry-standard business hours with rotational shifts to support global customers
• Delivery locations across India encouraging relocation based on business requirement
• Good communication skills & Should be open to work in flexible shifts

• Role: GenC Developer
• Application Deadline: 24th October 2021 11:59 PM
• Job Function(s): Engineering – Web / Software, Information Technology
• CTC: INR 400,000.00 per Annum
• Employment Type: Full Time
• Qualification: 2019, 2020, 2021 Passouts
• Location: PAN India

Job Description

• Understand business requirements, raise clarifications, create understanding documents. Ensures complete understanding of the requirement by asking clarifying questions and aligns oneself to it.
• Understand the Agile application development environment, deliverables due, and follow the cycle
• Provide inputs to create low-level design for multiple components
• Develop, maintain, test, debug and deploy code as per the requirement specifications.
• Understand the data requirements and develop test scenarios
• Identifies and prioritizes tasks to meet deadlines. Proactively addressing issues and mitigating points of failure
• Takes ownership to deliver on own goals in a timely and efficient manner
• Participate as a member of the project team in meetings and technical sessions to develop reliable, cost-effective, and high-quality solutions
• Continuously upskill/reskill and cross skill to scale up to new technologies
• Possess excellent written and communication skills.
• Ability to work coherently in a team

• Qualification: Science/ Engineering graduate
• Job ID: 00039714235
• Location: Bangalore, Karnataka, India
• Employee Status: Full Time Employee
• Shift: Day Job
• Travel: No
• Job Posting: Feb 08, 2021

Responsibility:

1. Requirement Analysis:

A Understanding the functional aspects of the clients’ requirement

2. Efficient Task Execution:

a. Raise clarifications/ issues/ concerns regarding work output to the lead on time
b. Adherence to schedule/ timelines.
c. Maintain effective working relationships (Interpersonal) with team members and supervisors.
d. Adhere to Organization policies and procedures.
e. Participate in project and organization initiatives led by the Delivery leadership.
f. Ensure appropriate classification and prioritization of tasks.
g. Comply with the defined process during task execution.
h. Provide periodic task level updates as required.

3. Documentation:

a. Assisting in creating documentation about client-specific applications, project-specific processes, and workflows
b. Creating application-specific reports Eg:

SLA KPI reports, performance aspects:

number of transactions processed per day, no of successful transactions, etc

4. Participation in Calls/ Status reporting:

a. Participating in daily standup calls and weekly calls
b. Participating in the creation of Weekly and Monthly reports to Clients.

5. Learning / Training:

a. Understanding details of the quality processes and practices followed in the project from different sources
b. Going through Project-specific documents and boot camps to learn about client application suites, technology stacks used in the client environment, and client-specific processes and tools(like Quality Center, JIRA).
c. Attend any Knowledge Transition sessions conducted within the project to gain proficiency in project-level knowledge.
d. Completing the domain / technical / project relation training and certifications.

Must Have Skills

• Salesforce Customization
• Salesforce Configuration

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

• Job Role: Trainee – Junior Data Analyst
• Location: Kolkata, West Bengal, India
• Job ID: 00044662611
• Qualification: Graduate/ Post Graduate/ Doctorate degree in life sciences/ Pharmacy/ Medical sciences/ Registered Nurse
• Employee Status: Full-Time Employee
• Shift: Day Job
• Travel: No
• Job Posting: Sep 23, 2021

Responsibility:

Business/ Customer:

• Minimal Customer interaction under guidance.
• Understands Domain Process/ subprocess, functions, terminologies (such as SOP, QC checklists).
• For PV/ Complaints, Management Individuals in this role perform data entry of data received from Source documents into the respective Clinical/Safety database While performing this activity the associate is responsible for meeting turnaround times and accuracy.

CODING:

• (same as SPE)
• Perform coding activities on the assigned project with timelines and efficiency.
• Import uncoded terms in database and export coded medical terms from coding platform.
• Query Management.
• Create “New Term Request” and prioritize.
• Perform Dictionary upversioning activity as and when required.

CDM:

• Limited to study conduct activities.
• Data review and Query management is done with assistance.
• Limited email conversations with Client.
• Every activity requires Peer QC by supervisor or allocated seniors.
• NO INVOLVEMENT in Set Up and Migration activities.
• Limited involvement of data padlocking activities during timelines of DataBase locks.

Project/ Process:

• Handles First level processing of assigned transactions, Complex problems (procedures/ processes) are referred to Supervisor/Line Manager.
• Adhere to quality requirements, achieve targets/volumes in given TAT(Turn around time).
• Adhere to the mandatory industry regulation and compliance requirements for the given process.

Knowledge Management:

Understand various document templates and standards (Such as SOP’s) to interpret the documents & related terminologies.

People/ Team Management:

Adhere to org hygiene and compliance needs in terms of Timesheet submission, Assimilation & Attendance.

Must Have Skills

• Complaint management-LS
• Customer & service excellence

• Job Role: Process Executive
• Location: Hyderabad, Telangana, India
• Job ID: 00044144801
• Qualification: Graduate (exclusion: BE/ BTech/ MCA) or High School graduate or above as may be applicable in the Geo
• Good To Have Skills: Online/ Digital Marketing
• Employee Status: Full-Time Employee
• Shift: Day Job
• Travel: No
• Job Posting: Sep 11, 2021

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Responsibility:

Stakeholder/ Business Management:

• Administering and helping to manage Client’s Product support for the customers who call/ chat or email in the support center.
• Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
• Client products to the customer (Analytics, YouTube, etc).
• Create and manage Risk and mitigation plans based on discussion with project stakeholders.
• Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with the BD team to increase the span of services and add new clients.
• They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
• Report to the manager on performance status and any escalations.

Web:

Design and develop internet/ intranet web pages in the prescribed format adhering to client requirements within agreed TAT

Design:

• Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracy
• Customer Relationship Management.
• Provide information, educate customers to update trackers, update required applications & tools and keep SME and TL informed of new issues.
• People/ Team.
• Contribute to and participate proactively in knowledge-sharing sessions.
• Participate and contribute to organizational activities.

• Online Analyst – Adv
• Qualification: Graduate (exclusion: BE/ BTech/ MCA) or High School graduate or above as may be applicable in the Geo

Responsibility

Stakeholder/ Business Management

• Administering and helping to manage Client’s Product support for the customers who call/ chat or email in the support center.
• Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
• Client products to the customer (Analytics, YouTube, etc).
• Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with the BD team to increase the span of services and add new clients.
• Create and manage Risk and mitigation plans based on discussion with project stakeholders.
• They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
• Report to the manager on performance status and any escalations.

Web: Design and develop internet/ intranet web pages in the prescribed format adhering to client requirements within agreed TAT

Design: Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracy
Customer Relationship Management.

• Provide information, educate customers to update trackers, update required applications & tools and keep SME and TL informed of new issues.
  People/ Team.
• Contribute to and participate proactively in knowledge-sharing sessions.
• Participate and contribute to organizational activities.

Must Have Skills

• Customer Service
• Online/ Digital Marketing

Employee Status: Full-Time Employee

Shift: Day Job

Travel: No

• Role: SR. ASSOCIATE – PROJECTS
• Location: Chennai, TN, India
• Job ID: 00042999872
• Qualification: Bachelors in science, engineering, or equivalent
• Shift: Day Job
• Travel: No

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Responsibility:

Project Planning and Setup:

• Understand the project scope, identify activities/ tasks, task-level estimates, schedule, dependencies, risks, and provide inputs to Module Lead for review.
• Provide inputs to testing strategy, configuration, deployment, hardware/ software requirement, etc.
• Review plan and provide feedback on gaps, timeline and execution feasibility, etc as required in the project.
• Participate in KT sessions conducted by customer/ other business teams and provide feedback on requirements.

Requirement Understanding and Analysis:

• Analyze functional/ nonfunctional requirements and seek clarifications for a better understanding of requirements.
• Based on the understanding of system upstream & downstream, provide feedback and inputs on gaps in requirements and technical feasibility of requirements.

Design:

• Prepare the LLD/ detailed design documents based on HLD and briefing from Module Lead.
• Seek inputs from the developers on specific modules as applicable.
• Consolidate all modules and provide them to Module Lead/ Architects/ Designers for review.
• Suggest changes in design on technical grounds.
• Develop components inventory for the code to be developed tying it to the nonfunctional requirements.
• Perform sampling of data to understand the character/ quality of the data (project dependent in the absence of data analyst or designer).
• Identify tools and technologies to be used in the project as well as reusable objects that could be customized for the project.

Coding:

• Follow coding standards and best practices to develop code and check code quality.
• Share developed code with supervisor for review.
• Rework on the code based on inputs if required.
• Perform complex integration.
• Guide the developers in identifying, preparing, and conducting unit test cases and fixing defects based on results.
• Consolidate the test results and share them with a supervisor.
• Provide periodic status update to supervisor and highlight/ recommend any changes in design based on challenges faced.
• Anticipate unreported defects and raise the same to the supervisor.
• Conduct technical troubleshooting.
• Conduct reviews for codes created by the team.

Testing Management:

• Develop a unit test case for each module.
• Conduct/ guide conducting of the unit and integration testing and fix defects.
• Review/ approve code to be moved to the testing environment.
• Provide support to the QA team and coordinate for various phases of testing.
• Address queries raised by QA within defined timelines.
• Investigate critical defects and establish the need for fixing.
• Raise issues to leads/ QA.
• Report defect status as per project standard process within agreed timelines.
• Share revised code with supervisor for review.
• Assist team lead and project manager on estimates around defect fixes.

Configuration Management:

Maintain versions of the code or consolidate versions maintained by the Developers.
Provide support as required to the Administrators during configuration, code backups, deployment, etc.

Deployment:

• Assess and create deployment/ rollback plan.
• Validate if all the components have been migrated and the right version is checked in.
• Maintain deployment tracker.
• Perform sanity checks post-deployment to ensure smooth production.
• Share activity status with supervisor and highlight concerns if any.

Project Execution Monitoring & closure (Support to Project Management activities):

• Monitor work of the developers and share work achieved with them.
• Provide guidance through SDLC.
• Provide status of progress to leads.
• In case of change requests, provide inputs on the plan.

Service Support and Maintenance:

Specific to production and maintenance support:

• Provide support for 1 week and hand it over to the production team.
  Identify if the incoming request is a service request/ defect during the warranty or an incident.
  If it is a code defect in the warranty, highlight to Lead and initiate the defect fix process.
  Post-warranty, support in the transition to the maintenance team.

Knowledge Management:

• Post-release participates in project review call and discuss points on what went well and what didn’t.
• Create and update knowledge articles (case studies, lessons learned) in the knowledge management repository.
• Guide developers in creating such documents.
• Publish white papers/ blogs/ articles (if required).

People Management:

• Conduct training through the academy or internally within the team.
• Conduct technical, face-to-face interviews for internal transfer or external hiring.
• Provide feedback on Developers from a technical /domain standpoint to the module lead.

Must Have Skills

• Apache Hadoop
• Unix Shell Scripting

Good To Have Skills

• SQL Scripting
• Core Java