Coupa Recruitment 2020 Drive For Technical Support Specialist in Pune: Aspirants who want to work in Coupa has a great opportunity. The recruiters of Coupa have scheduled a drive on Technical Support Specialist Role. For Coupa Recruitment 2020 Drive, any graduate freshers can apply through the link provided at the end of the page. So, interested and eligible candidates can apply for Coupa Recruitment For Technical Support Specialist. Moreover, any candidates who is a fast learner, self-motivated, and able to work in a fast-paced environment can apply and attend Coupa Recruitment in Pune. For more Coupa Jobs, visit the website www.coupa.com.
You Can Also Check: Placement Papers
Coupa Recruitment 2020 – Overview
|Job Role||Technical Support Specialist|
At Coupa, we’re building a great company that is laser-focused on three core values
- Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
- Ensure Customer Success – Obsessive and unwavering commitment to making customers successful.
- Focus On Results – Relentless focus on delivering results through innovation and a bias for action.
Coupa Recruitment 2020 Drive – Job Responsibilities
- Create and contribute to the development of knowledge articles in Coupa’s knowledge base.
- A fast learner, self-motivated, and able to work in a fast-paced environment
- Proficiently handles service requests and escalations within guidelines across Severity levels.
- Providing 2nd level support on technical issues.
- Committed and believes in providing quality customer service.
- The ability to clearly articulate solutions to complex technical problems in a clear and simple way to customers.
- Work with other business teams including Dev, QE, Operations, and Customer Success as required.
You Can Also Check: Interview Questions
Coupa Recruitment For Technical Support Specialist – Job Requirements
- Willing to work in a 24×5 environment including On-call support for weekends.
- Strong communications skills – Written & Verbal – have experience working with International customers over phone calls and remote sessions.
- Ability to read database tables using SQL queries, and log files thus enabling effective troubleshooting and fast resolution of customer issues.
- Experienced working directly with external customers in a technical support environment ideally in an enterprise software or SAAS company
- Skilled in using XML, HTML, and other Web technologies.
- Understanding of Procurement domain will be an added advantage.
- Good Knowledge of SQL scripting.
- Experience using CRM and/or issue tracking tools like Salesforce
- Technical background in Linux, Unix, and other Operating Systems.
Coupa Company Profile
At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses. It’s our people who make it happen, and we strive to attract and retain the best in every discipline. They take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, retirement and savings plans with employer match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunches, etc.
As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.
You Can Also Check: Freshers Jobs
Steps To Apply For Coupa Recruitment 2020 Drive For Technical Support Specialist in Pune
- Click on the link provided below
- Note all the points mentioned in the link
- Then, Click on Apply For this Job
- Fill in all the details which are mentioned in the application form
- After completing, click on the Submit Application
- If you want the application form, you can download it for further usage
Click Here To Apply For Coupa Recruitment 2020 Drive in Pune
Hope all the candidates got the required information about Coupa Recruitment 2020 in Pune For Technical Support Specialist. For more details, visit our website FreshersNow.Com. Moreover, you can also bookmark our website to get daily notifications.