HCLTech Walkin Drive 2024 for Voice Process in Noida

HCL Tech Walkin drive
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HCLTech Walkin Drive – HCLTech is conducting a walkin Drive of 2024 for the role of  Voice Process. The job is open for Freshers. Any Graduate can apply. The interview is scheduled for 12th and 13th September 2024. This job location is in Noida, for more information about HCLTech Walkin Drive in Noida, Check the below sections. 

HCLTech Walkin Drive 2024 – Overview

Company Name HCLTech
Job Role Voice Process
Experience Freshers
Qualifications Any Graduate
Walkin Date 12th and 13th September 2024
Industry Type IT Services & Consulting
Department Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category Voice/ Blended
Category Walkin
Location Noida

HCLTech Walkin Drive for Freshers – Job Description

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at the agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, and implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker, etc.
  • Ensuring data security – proprietary data of customers.

HCLTech Walkin Interview – Qualifications and Skills

  • Excellent communication skills – both verbal and written – with professional telephone etiquette.
  • Helpful, empathetic, and enthusiastic about customer service.
  • Freshers in UK Inbound calling preferably in the Banking domain.

HCLTech Walkin Drive 2024 Details

  • Walkin Date: 12th September 2024- 13th September
  • Walkin Time: 11.00 AM – 4.00 PM
  • Walkin Address: A-8 & 9, Sector 60, Noida, Uttar Pradesh -201309.

For more updates about the HCLTech Walkin Interview, visit this page and follow our Freshersnow.com website.