HPE Recruitment 2022: Are you looking to know the latest HPE Careers? Then, go through this complete post to collect the latest information on HPE Job Openings. The HR team of the Hewlett Packard (HP) Enterprise company has declared the HPE Job Openings in India. All the passionate aspirants who are waiting for the right opportunity to start their career can use this chance and apply for the HPE Recruitment 2022. Candidates who are having graduation or post-graduation and who are fresher or experienced are eligible to apply for the HPE Careers. Moreover, aspirants can find a direct link to apply for the HPE Recruitment 2022 in the important links table below.
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Resolve incoming internal or external businesses and end users’ problems via telephone and e-support.
Articulate both in writing and verbally case summary, and resolution and add to Knowledge Management System (KMS).
Proactively assist customers to avoid or reduce problem occurrence.
Represent the company in a face-to-face customer location visit, industry conference/ trade show, vendor meeting, etc.
Engages team members for support as required to ensure internal or external business and end-user SLA demands are met.
Begin to partner with and assist the Sales Pursuit team.
HPE Education and Experience Required
High School: completion of post-primary level education prior to University study.
Typically certified by a diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
0-1 year of experience in relevant technologies and customer environments.
Relevant industry qualification where applicable.
HPE Recruitment Knowledge and Skills
Excellent verbal and written communication skills in language to be supported.
Experience in troubleshooting in a technical environment.
Excellent analytical and problem-solving skills.
Software and hardware knowledge of computing, storage, and peripheral devices.
Advanced proficiency with case management databases and tools.
Superior customer service skills.
Phone and remote support experience. E-support experience.
HPE Recruitment 2022 – Important Links
To Check & Apply for HPE Recruitment 2022 Technical Consultant Openings