Concentrix Recruitment 2022 for Representative, Operations in Gurugram

Concentrix Recruitment

Concentrix Recruitment 2022 for Representative, Operations in Gurugram: Hey Guys! Are you ready for the next step in your career? Then you need to keep reading this article. The Concentrix company is looking to hire talented and capable candidates for its office in Gurugram. Join their team today and fulfill your career potential. The Representative, Operation role provides the opportunity to develop a deep understanding and work closely with professionals. Refer to the next part of this page and get details of Essential Functions, Core Responsibilities, qualifications, and other details of Concentrix Recruitment 2022. Make use of this chance and get a direct link to apply for the Concentrix Job Openings in Gurugram. Bookmark this page to visit more often in order to get updated information about Concentrix Careers.

Concentrix Recruitment 2022 for Representative, Operations in Gurugram

Company NameConcentrix
Job RoleRepresentative, Operations
Job IDR1183362
CategoryIT Jobs
QualificationsHigh school diploma
Experiencethree to six months of relevant experience
SalaryBest In Industry
LocationGurugram
Websitewww.concentrix.com

Concentrix Essential Functions/ Core Responsibilities

  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Maintain basic knowledge of client products and/ or services
  • Prepare complete and accurate work including appropriately notating accounts as required
  • Participate in activities designed to improve customer satisfaction and business performance
  • Offer additional products and/ or services
  • Track, document and retrieve information in chat/ call tracking database
  • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Concentrix Careers | Candidate Profile

  • High school diploma with three to six months of relevant experience preferred
  • Courteous with strong customer service orientation
  • Strong computer navigation skills and PC Knowledge
  • Ability to effectively communicate, both written and verbally
  • Dependable with strong attention to detail
  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  • Tolerance for repetitive work in a fast-paced, high production work environment
  • Ability to work as a team member, as well as independently
  • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
  • Ability to rotate shifts, as needed
  • Based on location and/ or program, additional experience/ skills may be required
Concentrix Recruitment 2022 – Important Link
To Check & Apply For Concentrix Recruitment 2022 Representative, Operations OpeningsClick Here

For updated information regarding the Concentrix Recruitment 2022 Representative, Operations Openings or new job notification, visit this site freshersnow.com regularly.

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