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Cornerstone Internship 2025 – Cornerstone is Offering an internship 2025 in Pune for the position of Intern – Technical Support (GCS). This is an excellent opportunity for freshers and qualifications including any graduate are eligible to Apply. For more information about Cornerstone Internships for Freshers, check the below sections.
Cornerstone Internships 2025 Overview
| Company Name |
Cornerstone |
| Job Role |
Intern – Technical Support (GCS) |
| Experience |
Freshers |
| Qualifications |
Bachelor’s degree |
| Category |
IT Jobs, Off Campus |
| Location |
Pune |
| Website |
www.cornerstoneondemand.com |
Cornerstone Internship Opportunities 2025 | Responsibilities
- Consistently deliver positive customer experience reflected over Customer Satisfaction metrics (CSAT).
- Continuous adherence with Cornerstone OnDemand support process to achieve Customer SLAs.
- Time-bound and superior customer communication over CRM (salesforce), Phone and Email.
- Regular quality updates until resolution to prevent case staleness/aging and preventing a backlog.
- Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time-bound resolution in line with customer expectations.
- Where necessary, time-bound engagement of next-level support with proper triage and case documentation, keep stakeholders timely appraised and share feedback.
- Active engagement with Knowledge base and forums utilizing help channels/resources.
- Continuous learning and knowledge enhancement around Cornerstone OnDemand product portfolio and associated technology
- Consistently deliver aligning with set goals and beyond
- Seamlessly collaborate and contribute towards the inclusive success of Cornerstone OnDemand ecosystem.
- Consideration of privacy and security obligations
Cornerstone Intern Openings 2025 | Qualifications and Skills
- Bachelor’s degree in computer science or equivalent with less than a year of customer facing application support experience.
- Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc.
Superior written and verbal communication skills.
- Customer centric mindset, with passion for helping customers and providing excellent customer service.
- Strong analytical and problem-solving skills.
- Added Advantage – Familiar with support workflows and processes and experience
- working with CRM application like Salesforce, in SLA driven ecosystem.
- The role requires working in 24×7 environment (mostly US shifts).
- Location – Pune MH (on-site)
How to Apply for Cornerstone Internship 2025?
Apply Here
To Know More Updates About Cornerstone Internships for Freshers follow our Freshersnow.com website.
