Freshworks Recruitment 2022 | Freshers, Experienced in Chennai

Freshworks Recruitment 2022 | Graduate Trainee Openings in Chennai: Greetings to the candidates! Looking to gain experience in the world of work? If so, you are in the right place. The HR team of Freshworks is looking to hire smart, determined, and passionate students who’ll be graduating in 2022 for their Graduate Trainee – Customer Support team. The hiring team will use candidates’ passion and expertise in creating world-class products. If you are a thoughtful, curious, passionate, and inventive people with talent check through out this article and get detailed information regarding the Freshworks Graduate Trainee Jobs Openings. Make use of this chance and get a direct link to apply for the Freshworks Recruitment 2022 from the below important links table. For updated information regarding the Freshworks Careers, bookmark this page to visit more often.

Freshworks Recruitment 2022 | Graduate Trainee Openings in Chennai

Company NameFreshworks
Job RoleGraduate Trainee – Customer Support
ExperienceGraduating in 2022
QualificationsGraduates
ScheduleFull Time
CategoryIT Jobs
LocationChennai
Websitewww.freshworks.com

Freshworks Job Description

The customer support team takes care of technical account management for all our customers. They help troubleshoot and resolve issues that customers might have and provide assistance as and when required. Anyone who likes to troubleshoot, get to the root cause and solve problems and helping customers resolve their issues are a natural fit for the customer support team.

Freshworks Recruitment Qualification

Freshworks is looking to hire smart, determined and passionate students who’ll be graduating in 2022 for graduate trainee customer support team. Here is a short description of traits that Freshworks look for in from students fresh out of college:

  • Clear, concise, and effective written and oral communication skills.
  • Empathy towards customers and understanding their needs.
  • Ability to thrive in a fast-paced performance-driven environment.
  • Interest, curiosity and openness to learning new technologies.
  • Flexibility in working in different rotational shifts/ regions/ markets. This is absolutely mandatory because shifts and regions will be allocated based on business requirements.
  • Prior internship experience in B2B or product companies in any of these domains is an added bonus.

Freshworks Careers | Additional Information

  • Shortlisted profiles will be invited to a screening assignment. We will send out invites in a periodic manner and give one week to complete it.
  • All our interviews will be virtual video interviews on Zoom, since we are all working remotely for the time being.
  • We will plan multiple interview drives – they may be spread over 2-3 dates to accommodate all candidates.
  • Given the context of Covid and remote work – Freshworks is working partially remotely (as things stand today). While we have office locations in Chennai, Bangalore and Hyderabad – the support team is based primarily out of Chennai and this role will be for the Chennai location only.
  • We are also tentatively looking at an office in Coimbatore in the near future and take your preference in case you wish to be based out of Coimbatore.
  • We are also slowly returning back to the office in phases, and will expect those hired to work out of the Chennai office upon joining.
Freshworks Recruitment 2022 – Important Link
To Check and Apply Freshworks Recruitment 2022 for Graduate Trainee – Customer Support OpeningsClick Here

Freshworks Recruitment 2022 | Customer Success Specialist In Chennai: Candidates who are interested to develop their career in the IT sector can check this page for the Freshworks Recruitment 2022. The complete details of Freshworks Careers are updated on this page. The team of Freshworks who have completed their Bachelor’s Degree in Computer Science + Business Education preferred are eligible for this Freshworks Openings. Fresher candidates can apply online mode by clicking on the link given at the end of this page. In the below sections, we have given the details like Job Description, Qualifications, etc. To get more updates on the Freshworks Customer Success Specialist Jobs, visit our site @ Freshersnow.com.

Freshworks Recruitment 2022 – Overview

Company NameFreshworks
Job RoleCustomer Success Specialist
ExperienceFreshers
QualificationsBachelor’s Degree in Computer Science + Business Education preferred
ScheduleFull Time
CategoryIT Jobs
LocationChennai
Websitewww.freshworks.com

Freshworks Openings | Job Description

  • Engage proactively with customers using the engagement model (based on customer segment) laid out
  • Understand and document customer’s business flow (for large customers) and deep understanding of use-cases
  • Have deep product knowledge of all product lines. Ability to showcase product demos + work out solutions for business use cases using the best product-fit
  • Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping)
  • Evaluate how customers manage their Freshworks product suite investment & identify efficiency and effectiveness gains (process & tools)
  • Promote awareness of the latest innovations Freshworks is releasing (products/ features in the pipeline)
  • Work with internal cross-functional teams (product, sales, pre-sales, marketing, product marketing, support, etc.) to ensure customer’s issues/ solutions are addressed
  • Work with Program Manager (Customer Success) to derive data-driven insights/ intelligence to run focused and result-oriented customer engagement programs.
  • Understanding of SaaS metrics and Own two key metrics (Increase Product-Adoption & Customer Retention)
  • Use customer management tool (Natero) (Training will be provided to get familiar)
  • Implement and support compliance to Freshworks compliance and information security processes

Freshworks Careers | Qualifications

  • Proven track record of establishing themselves as a strategic trusted advisor to clients
  • Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels
  • Very Strong written and verbal presentation/ communication skills (ESSENTIAL)
  • Self-starter who can own ongoing customer success of both large and small clients
  • Ability to report and share client’s status on a timely/ pre-defined interval
  • Bachelor’s Degree in Computer Science + Business Education preferred

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion, and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and the business.

Freshworks Recruitment 2022 – Important Link
To Check & Apply For Freshworks Customer Success Specialist Recruitment 2022Click Here

Freshworks Recruitment 2022 for Graduate Trainee in Chennai: Hey!!! Are you looking for the details of Freshworks Recruitment 2022? But not getting enough information regarding the Freshworks Careers. Then check out this whole article to get the complete details of Freshworks Openings 2022. The recruiters of the company are hiring candidates to fill the vacancies for the role of Graduate Trainee in Chennai. Applicants who are willing to apply should have an understanding of web fundamentals (HTML, JS, CSS, DB, etc.). In addition to this, we have provided a direct link at the end of this page for the convenience of the applicants. So, we request all the eligible aspirants to make use of this opportunity given by the Freshworks Recruitment 2022.

Freshworks Recruitment 2022 | Details

Company NameFreshworks
Job RoleGraduate Trainee – Software Engineering – Test
ExperienceFreshers
QualificationsGraduates
ScheduleFull Time
CategoryIT Jobs
LocationChennai
Websitewww.freshworks.com

Freshworks Openings 2022 | Job Description

The different software development teams work closely with the product teams and are divided into squads. Each squad may consist of a few product managers and product designers and a number of software engineers. Each engineer is part of a squad and each squad owns different areas of responsibility for their respective product/ platform – be it backend, frontend, testing, or operations. They own the entire SDLC for their area of responsibility and are in charge of delivering world-class features for our products. Anyone who enjoys programming, finding and fixing bugs, and writing code to solve business problems with an eye for quality will fit very well into engineering roles at Freshworks.

Freshworks Jobs | What we look for

Freshworks is looking to hire smart, determined, and passionate students who’ll be graduating in 2022 for our product development organization. Here is a short description of traits that we look for from students fresh out of college:

Software Engineering – Test (QA):

  • Solid problem-solving and analytical thinking skills.
  • Keen interest in finding and fixing bugs, and breaking software systems.
  • Experience with hands-on programming (in any language).
  • Understanding of web fundamentals (HTML, JS, CSS, DB, etc.).
  • Knowledge of test automation approaches and frameworks is not mandatory but will give you an advantage over others.

Freshworks Careers | Eligibility

  • This is for final year students currently in college who will graduate by July 2022; ready to join as full-time employees upon graduation.
  • We are open to students pursuing all undergraduate courses. We do not have positions for fresh PG students at this time.
  • If you graduated in 2021 or earlier, we have only a few openings where we are hiring freshers – we will reach out to you based on the openings we have.
  • If you are not yet in your final year (graduating in 2023 or later) – we will archive your profile for now and you can apply when you are in your final year.

The recruitment process

  • Shortlisted profiles will be invited to a coding challenge. We will send out invites in a periodic manner and give them one week to complete them.
  • All our interviews will be virtual video interviews on Zoom since we are all working remotely for the time being.
  • We will plan multiple interview drives – they may be spread over 2-3 dates to accommodate all candidates.
  • Given the context of Covid and remote work – Freshworks is working partially remotely (as things stand today). While we have office locations in Chennai, Bangalore, and Hyderabad – we are open to hiring in all these locations, but the majority of our teams are based out of Chennai.
  • We are also tentatively looking at expanding to newer locations and will take your preference in case you wish to be based out of these locations in the future.
  • We are also slowly returning back to the office in phases and will expect those hired to work out of one of the three offices upon joining.
Freshworks Recruitment 2022 – Important Link
To Check & Apply For Freshworks Recruitment 2022Click Here

To get all the latest updates on Freshworks Recruitment 2022, keep visiting our official page @ Freshersnow.com. Thank You!!

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