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And this Genesys Recruitment 2019 in Chennai is only for candidates who have 0 – 1 Year of experience in the relevant field. So, go through this page and then check the Genesys Eligibility Criteria before applying. Moreover, we have provided the direct link to apply for the Genesys Recruitment 2019 on our Freshers Now page. Only aspirants who fulfill the given information can only have the chance to apply and attend the Genesys Recruitment 2019 Drive.
Genesys Recruitment 2019 – Information
|Experience||0 – 1 Year|
|Employment Type||Full Time|
Genesys team is seeking Software Engineers who have passion and energy for Quality Assurance (QA) with the proven academic record. Candidates should demonstrate traits of the various aspects of design, development, and testing of Telecom Application Products
Genesys Mobile Services (GMS) is a digital solution for managing callbacks, chat interactions. Genesys Mobile Engagement features are based on services provided by the Genesys Mobile Services (GMS) component. With Genesys Mobile Engagement (GME), you can:
- Make a connected application: GME helps you create a better mobile application by intelligently connecting your application to customer service. With GME, you can transform an application into a seamless business conversation.
Create a personalized customer experience: GME delivers the right live agent at the right time to your mobile application.
- Engage agents effectively: Customers simply push a button and are connected to a customer service agent without leaving your application. The agent can see information from your application along with the full customer history and preferences. This 360-degree view enables the agent to provide an ideal personalized experience that increases customer engagement.
You Can Also Check: ★ Interview Questions
Genesys Eligibility Criteria 2019
- Should be a graduate in ECE or CSE or IT
- Candidates should have an experience of 0 -1 year in the software industry
- Should be willing to master new technologies quickly
Genesys powers more than 25 billion of the world’s best customer experiences each year. They put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.
Roles & Responsibilities
- Self-driven towards gaining in-depth technical domain knowledge to effectively review new product requirements and technical designs
- Adopting and promoting best practices within the immediate and wider teams
- Review of Functional Specifications and other input documents towards test planning
- Have an automate-first attitude to improve test efficiency
- Provide estimations of work effort for test execution
- Testing of the various components of the product at a feature level as well as at integrated system level
- Debugging and astute reporting of aberration observed during the testing from the expected results
- Review of product documentation
- Develop test plans, test environment and test scenarios for new product features
- Interface with other teams like engineering, technical publications, tech support and provide inputs with respect to system behavior during testing
- Perform RCA for Customer reported defects and coming up with measures to stop such defect escapes in future releases
You Can Also Check: ★ Placement Papers
Key Technical Skills
- Should have very good testing skills
- Should be proficient in coding & scripting for automating Test Cases
- Strong hands-on scripting experience in Python and Selenium
- Knowledge in Eclipse is a value addition.
Applying Process For Genesys Recruitment 2019 Drive
- Visit the website of Genesys @ genesys.com.
- On the Careers page, you can find the recruitment link.
- Click it and then read all the information present on it.
- After that, you can click the apply button.
- Fill all the details and then submit the form.
- Attend the Genesys Recruitment 2019 Drive as per the assigned schedule.
To Apply For Genesys Recruitment 2019 Drive: Click Here