
Infor Off Campus 2025 – Infor is conducting an Off Campus Drive for 2025 for the role of Product Support Analyst, Associate. This is an excellent opportunity for freshers and qualifications including a Bachelor’s degree are eligible to Apply. This job location is in Bangalore. For more information about Infor Job Openings 2025, Check the below sections.
Infor Off Campus 2025 for Software Engineer, Associate
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Infor Off Campus 2025 – Important Links | |
To Check & Apply for Infor Off Campus 2025 Drive |
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Infor Off Campus Recruitment 2025 – Overview
Company Name | Infor |
Job Role | Product Support Analyst, Associate |
Experience | 0 – 2 years |
Qualifications | Bachelor’s degree |
Category | IT Jobs, Off Campus |
Location | Bangalore |
Website | www.infor.com |
Infor Jobs 2025 | Responsibilities
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65% Provides initial direct telephone and remote support to customers:
- Provides preliminary troubleshooting and rectifies issues.
- Assigns priorities on customer issues and routes the cases to the appropriate resource area of Support Services when unable to resolve the incident assigned to oneself.
- Documents customer contact activity and maintains accurate data on Infor’s Support Portal.
30% Handles miscellaneous customer requests and performs support functions for Support Team as required:
- Resolves most frequently asked questions via Infor’s Support Portal, phone, email, and chat with the help of the Knowledge Center.
- Walks customers through the online Knowledge Center available on the support portal.
- Works with allied department of Sales, Services and Development to pass related requests to them.
- Takes incoming cases/emails and processes them in our support system.
- Takes incoming calls for other products as required.
Infor Careers 2025 | Qualifications and Skills
- Graduates with a bachelor’s degree in hospitality management or a Postgraduate degree in Travel and Hospitality.
- Engineering graduates (BTech/BE in any stream), Bachelor of Science, or Computer Applications graduates.
- Fresh graduates or those with up to 2 years of experience may apply.
- Excellent command of the English language with minimal influence from mother tongue or regional language nuances.
- Strong verbal and written communication skills, essential for interacting with Infor’s global customers and analysts.
- Demonstrated critical thinking and problem-solving abilities.
- Proven teamwork skills and a collaborative attitude.
- BHM graduates are preferred, especially those with experience in Front Office and Property Management Software.
- Candidates with a Software/IT or Hospitality domain background will have an added advantage.
- Engineering, Computer Science, or IT graduates with proficiency in SQL and Databases are preferred.
- Ability to apply product, technical, and functional knowledge to arrive at effective and quick solutions.
- Customer-oriented mindset with keen attention to detail.
- Capability to adapt to different working styles in a team environment.
- Passionate about individual, team, and organizational success.
- Ability to build and maintain smooth working relationships across departments.
- Adaptability to new technology and awareness of industry best practices.
- Self-driven with a learning mindset to enhance technical knowledge and skills.
- Good data entry skills (Typing speed: 30-40 words per minute).
- General computer skills, including Microsoft Office and operating systems knowledge (a plus).
How to Apply for Infor Off Campus Drive 2025?
For more updates about Infor Job Openings 2025, keep visiting this page and follow our Freshersnow.com website.
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