Mr. Cooper Off Campus 2025 Recruitment Drive for Freshers

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Mr. Cooper Off Campus 2025 – Mr. Cooper Group is actively recruiting fresh graduates for the role of Customer Service Associate 1 – Chat in Bangalore. With  0 – 2 years of experience requirements, B.Com / BBA, BSC, BA degree can apply for this position. For more information about Mr. Cooper Careers 2025, read the below sections.

Mr. Cooper Off Campus 2025 Drive for Process Associate – Trainee

Mr. Cooper Off Campus 2025 – Overview

Mr. Cooper Jobs 2025 – Responsibilities

• Handle customer inquiries and provide accurate information through chat and inbound voice channels.
• Resolve customer issues efficiently and effectively while maintaining high levels of customer satisfaction.
• Document and update customer records based on interactions.
• Collaborate with team members to meet and exceed performance goals and targets.
• Follow communication procedures, guidelines, and policies.
• Stay updated with product knowledge and industry standards to provide knowledgeable responses to customers.
• Participate in training sessions and team meetings.

Mr. Cooper Careers 2025 – Qualifications and Skills

• 0-2 years of experience in international voice or chat processes.
• Must be open to work in Voice process
• Experience in the mortgage industry is preferred but not mandatory.
• Willingness to work night shifts and rotational shifts.
• Willingness to work in scheduled environment.
• Comfortable with a work-from-office arrangement.
• Strong team player with excellent interpersonal skills.
• Effective communication skills, both written and verbal.
• Ability to handle high-pressure situations and manage multiple tasks simultaneously.
• Basic computer skills and familiarity with CRM systems and contact center software.
• Strong problem-solving abilities and attention to detail.
• Customer-focused mindset with a commitment to providing high-quality service.
• BCom / BBA, BSC, BA degree or equivalent. Not B.tech or MBA
• Previous customer service experience in a contact center environment preferred, but not mandatory.
• Knowledge of mortgage industry terminology and processes preferred, but not mandatory.

How to Apply for Mr. Cooper Off Campus 2025?

For more updates about Mr. Cooper Job Openings 2025, keep visiting this page and follow our Freshersnow.com website.