NICE Recruitment 2025 Drive for Freshers, Experienced in Pune

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NICE Recruitment 2025 Drive for Freshers, Experienced in Pune – nice.com: The HR Team of the company has announced the NICE Openings for Associate Support Engineer role in Pune. And the NICE Eligibility Criteria is candidates should have 0-2 years of proven experience. In the end, aspirants can find the direct link to apply for the NICE Recruitment 2025/ NICE Careers. Give a gentle click on the below link to complete the registration process in an easy manner.

NICE Recruitment 2025 – Particulars

NICE Job Openings 2025 –  Responsibilities

• Diagnose and resolve issues related to Playvox Nice cloud applications.
• Proactively identify and escalate unresolved issues to the appropriate teams to maintain system stability.
• Provide timely and accurate technical assistance through a ticketing system.
• Ensure customer satisfaction by maintaining high-quality responses and efficient resolution times.
• Maintain quality and on-going internal and external communication throughout your analysis.
• Prioritize daily tasks and manage critical issues and situations.
• Contribute to the Knowledge Base, document troubleshooting and problem resolution steps
• Initiate and performing changes on production systems and proactively escalate any issues that cannot be resolved within the established timeframes.
• Assist customer support (Tier 2 teams) with troubleshooting product issues/questions.

NICE Jobs 2025 – Qualifications and Skills

• Should have 0-2 years of experience in working with Application Production Support, preferably on SaaS hosted applications on AWS, Azure, or Google Cloud.
• Working knowledge of administrating UNIX, Linux or Windows servers.
• Should have working knowledge of DB, MongoDB/MSSQL.
• Familiarity with CRM platforms like Salesforce, Zendesk, Freshworks, Kustomer,.
• Good to have knowledge of SAML or other identity providers, SSO tools like Okta, One Login, etc.
• Good to know platform tools such as Postman to replicate, test, and debug API requests.
• Experience of supporting Web based applications
• In-depth, hands-on knowledge of and experience with enterprise and desktop applications.
• At least 1 year of technical experience within the industry and/or proven customer support experience Globally, preferably within contact center applications
• At least basic knowledge on Wireshark, Microsoft Office
• Telephony background would be an extra perk to have.
• Good IT skills in troubleshooting and ownership from begin to end.

Steps To Apply for NICE Recruitment 2025

• Initially, all the desired candidates should open the companies web portal @ nice.com
• Then the Home Page appears on the screen
• At the top right corner of the page, candidates can find the Careers Menu
• Tap on that and the @ NICE Careers Page gets opened
• On that page, aspirants can observe the “Join Us” Button
• Then the list of NICE Careers/ NICE Systems Jobs/ NICE Openings gets displayed
• From that search for Associate Professional Services Engineer Role in Pune
• Then the required link will be out
• At last, if the aspirants are met with the NICE Eligibility Criteria start applying for the NICE Careers/ NICE Systems Jobs/ NICE Openings/ NICE Recruitment 2025 without any delay

Keep following our web portal @ Freshers Now on a regular basis to fetch all the fresh updates and information on NICE Recruitment 2025.