PTC Recruitment 2022 for Freshers, Experienced in Pune

PTC Recruitment

PTC Recruitment 2022 for Associate Technical Support Specialist in Pune: Here is an excellent job opportunity for candidates who want to build their career with PTC Company. The hiring team of PTC is looking for candidates who have completed their education in Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or similar fields for the job role of Associate Technical Support Specialist in Pune. The experience for the Associate Technical Support Specialist should be 0 to 2 years with Strong verbal and written communication skills. In the below sections we have provided the direct link to complete the application process. For more details and updates regarding the PTC Recruitment job opportunity 2022, bookmark this page to visit more often.

PTC Recruitment 2022 | Details

Company NamePTC
Job RoleAssociate Technical Support Specialist
Experience0-2 years
QualificationsBachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or similar fields
SalaryNot Disclosed
ScheduleFull time
CategoryIT Jobs
LocationPune, India
Websiteptc.com

 

PTC Company | Job Description

What do PTC offer you?

  • A challenging, dynamic environment where you will be dealing with our most prestigious clients.
  • High motivation for a stronger career path and self-development opportunities in an international company.
  • Structured induction programs and primary working hours will be in Europe time, however, may need to work in North American hours as part of a rotation program for a short span.
  • Working in a multicultural and global team.
  • Competitive salary and other benefits.

Day-To-Day

  • Provide technical support and advice to customers and partners regarding implementation, customization, deployment, and optimization of our PLM applications (Windchill PDMLink®, Windchill ProjectLink®, etc.)
  • Utilize PTC’s case management tool to log issues, and track the associated status and related activities. The goal is to meet the high demands of our end customers who use PTC PLM solutions in a mission-critical environment.
  • To do so, you provide high-quality support service to our customers and partners, minimizing their efforts, eliminating risks, and with the best support experience.
  • Use your technical and industry-specific IT knowledge to provide extended support activities (technical training, webinars, mentoring, etc.) Create and publish knowledge articles for re-use by PTC customers and employees.
  • The candidate must demonstrate a willingness to be proactive as well as to independently take on new challenges. Identify and recommend product and support training opportunities for the team.
  • Provision of our ITIL-based services with the aim of continuous quality improvement (ISO 9001:2015) Primary working hours will be in Europe or North America hours as required.

PTC Careers | Preferred Skills and Knowledge

Requirements Non-Technical

  • A strong capacity and desire to develop personalized customer service and communication skills.
  • The candidate is expected to understand and relate to customers’ needs while effectively managing customer expectations.
  • A strong background in technical and customer support is desired. The ability to effectively manage multiple urgent issues in parallel.
  • The confidence, communication, and interpersonal skills to manage and direct customers during urgent and/or critical situations.
  • The desire to learn new skills, coach, mentor, and train peers throughout the organization.
  • The ability to work with teammates in a collaborative manner to achieve a mission.
  • Presentation skills to prepare and present to large or small groups on technical and functional topics.

Requirements Technical

  • Strong experience in implementing or supporting Client-Server architecture or Multi-tier applications including practical knowledge of core components such as Databases, Networking, and Operating Systems.
  • Exposure to functional or hands-on knowledge on cloud platforms such as Microsoft Azure, AWS, vCloud, etc.
  • Demonstrated ability to solve analytical problems with maintaining effective and precise investigation, documentation for issues, defects, and customer use cases. Object-Oriented programming background preferably in Java.
  • An understanding of web and web services development including the use of RESTful APIs, HTML, and XML is preferred.
  • Able to produce audience-appropriate technical communications with management, support personnel, and the customers.

PTC Recruitment 2022 | Preferred Experience

  • 0-2 years experience with practical knowledge in related support, and services field that comprises technical and soft skills.

PTC Company | Basic Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or similar fields.
  • Experience working with technically diverse teams. Strong verbal and written communication skills for English are required, however, other international languages such as German, French is a plus.
PTC Recruitment 2022 | Important Link
To Apply for PTC Recruitment 2022Click Here

For updated information regarding the PTC Recruitment 2022 or new job notifications, visit this site @ frehsersnow.com regularly.

★★ You Can Also Check ★★
B.Sc JobsIT Jobs In Pune