Pine Labs Walkin Drive For Customer Support Associate in Noida On 22nd November 2019

Pine Labs Walkin Drive: Pine Labs Private Limited is offering job opportunities for the role of Customer Support Associate In Noida. Aspirants who have 0 – 5 Years experience are eligible for the Pine Labs Walkin Drive 2019. Pine Labs Walkin Drive is scheduled for 22nd November 2019. Candidates who were interested to work as a Customer Support Associate in Noida can attend the Pine Labs Walkin Interview 2019.

All the candidates who have completed Graduation, Post Graduation in the respective fields can also attend Pine Labs Walkin Interview 2019. Check the Pine Labs Walkin Drive In Noida details like Job Description, Educational Qualification, etc are mentioned in this article. For more information about Pine Labs Walkin Drive, 2019 candidates can check this page.

You Can Also Check:Interview Questions

Pine Labs Walkin Drive 2019 – Overview

Company Name Pine Labs Private Limited
Qualification Any Graduate, Any Postgraduate
Experience 0 – 5 Years
Job Location Noida
Role Customer Support Associate
Salary INR 2,00,000 – 3,00,000 P.A.
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Industry BPO Jobs/ Call Centre/ ITES
Employment Type Full Time, Permanent
Category Walkins in India

Job Description

Key Responsibilities

  • Interact with clients through telephone to provide information about services or products, cancel accounts, renew accounts, open new accounts, enter or take orders, or obtain complaint details
  • Freshers with Excellent Communication Skills are also welcome.
  • Record details of inquiries, comments or complaints, transactions or interactions and takes action by it
  • Ensure that the required changes are made to resolve the queries of the customers
  • Collect payments or deposits, determine service requested charges or arrange billings
  • Draft contract forms, issue orders of service discontinuance, make changes of address records using computers, etc.
  • Refer unresolved and pending customer grievances to the concerned departments for further investigation
  • Contact clients to notify regarding investigation results, respond to inquiries or any adjustments in the services
  • Resolve complaints related to billing or customer service by carrying out activities such as refunding money, exchanging merchandise or adjusting bills
  • Analyze disputed merchandise along with provided original information and requisitions from invoices
  • Recommend modifications in shipping, packaging, service, products, billing procedures and methods to prevent further issues
  • Solicit sales of new merchandise and services
  • Review policies and terms to ensure they resolve the issues as per the regulations.
  • Acquire and analyze all relevant information to evaluate the validity of the complaint and identify the possible causes.

Company Profile

Pine Labs Private Limited provides financing and retail transaction technology. The Company offers payment solutions including EMI, discounts, cashback programs, pay by points, loyalty, targeted promotions, and dynamic currency conversion. Pine Labs operates in India and Malaysia. Founded in 1998, we started by engineering a solution for a large scale, card-based payment, and loyalty program in the retail petroleum industry.

As our merchants’ needs evolved, we pivoted our business model on a renewed journey since 2012. Thereon, we pioneered the smart, cloud-based, unified point-of-sale (POS) platform. We have redefined the payments technology and fintech space whilst contributing to the creation of a global digital economy.

You Can Also Check:Placement Papers

Education Qualification

  • UG: Any Graduate in Any Specialization
  • PG: Any Post Graduate in Any Specialization
  • Doctorate: Doctorate Not Required

Details Of Pine Labs Walkin Drive 2019

Walk-in Date: 22nd November 2019
Interview Timings: 10:00 AM Onwards
Contact Person: Karun Poonacha

Venue Of Pine Labs Walkin Interview In Noida

2 Candor Techspace Plot No. B2,
tower 6, 4th floor Industrial Area,
Sector 62,
Noida – 201301

Required Documents For Pine Labs Walkin Drive

  • All the people should carry Latest updated Resume
  • All your educational certificates along with the xerox copies.
  • Any Government Certified ID Proof like Aadhar Card, PAN, Voter ID, Passport
  • Candidates should have the Latest Passport size photos.

The above-provided information about the Pine Labs Walkin Drive 2019 is useful for all the aspirants. For more details about other Walkins in India keep on visiting our website Freshers Now regularly.